Privacy Policy
Last updated: January, 18, 2026
This Privacy Policy explains how Imagi Factory collects, uses, and protects personal information when individuals visit our website, place an order, or interact with our services. We are committed to maintaining a high standard of privacy and ensuring that all personal information is handled responsibly and transparently.
Information We Collect
We collect personal information that visitors voluntarily provide, such as names, email addresses, shipping and billing details, payment information processed through secure third‑party providers, and any information submitted through contact forms, custom order requests, or customer support communications.
How We Use Personal Information
Personal information is used to process and fulfill orders, provide customer support, manage custom requests, improve our website and services, communicate updates or promotional content, and maintain the security and integrity of our operations. Individuals may opt out of promotional communications at any time.
Sharing of Information
We do not sell or rent personal information. Information may be shared with trusted service providers who support our business operations, including payment processors, shipping partners, website hosting services, analytics providers, and security platforms. Information may also be disclosed when required to comply with applicable laws or legal processes. All partners are expected to maintain strict confidentiality and data protection standards.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance functionality, analyze traffic, and improve user experience. Visitors may adjust their browser settings to limit or disable cookies, though certain features of the site may not function as intended.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, or disclosure. While we strive to maintain a secure environment, no method of online transmission or storage is completely free of risk.
Your Privacy Rights
Depending on local regulations, individuals may have rights regarding their personal information, including the ability to access, correct, delete, or request a copy of their data, as well as withdraw consent for certain types of processing. Requests related to these rights can be submitted to imagitoyfactory@gmail.com.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The “Last updated” date will always indicate the most recent version.
Contact Information
For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Imagi Factory
Email: imagitoyfactory@gmail.com
Location: Toronto, Canada